George Mason University Facilities Management is responsible for the maintenance, repair, and renovation of all university buildings and infrastructure on all campuses. All services requested of Facilities Management are controlled and coordinated through the Customer Service Center at the Fairfax Campus.
- General Maintenance
Submit non-emergency requests such as room temperature, broken items for repair, housekeeping issues, or new equipment installation through Mason’s online work order system.
- Emergency Maintenance Issues and Repairs
Emergency complaints, such as water leaks, power outages, and elevator outages should be called in to the Customer Service Center at 703-993-2525 for immediate assistance.